Every piece of your information on ace5 is protected with strict confidentiality. This Privacy Policy explains in detail what data we collect, why we collect it, and how we keep it secure.
A quick overview of the key pillars of ace5's Privacy Policy
Welcome to ace5. We understand you may have questions about sharing personal information online. In our privacy policy, we're straightforward about what your data means to us and how we keep it protected.
This Privacy Policy applies to the ace5 website (ace5.ws) and all associated services. By using ace5, you are considered to have accepted this Privacy Policy. Our Privacy Policy is aligned with international data protection laws and complies with applicable regulations in Bangladesh.
Ace5 only collects data that is necessary to provide its services. We do not request any additional or irrelevant information.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | To complete identity verification and KYC |
| Contact information | Mobile number, email address | For account contact and security notifications |
| Financial information | Mobile banking number, transaction history | To process deposits and withdrawals |
| Technical Information | IP address, device information, browser type | For security monitoring and fraud prevention |
| Usage Data | Betting history, login times, click data | For service improvement and a personalized experience |
Ace5 uses your data only for specific, defined purposes. It is never used beyond the purpose for which it was collected.
Ace5 uses industry-leading security technology to protect your data. Our security system operates across multiple layers, so that if one layer is ever compromised, the others continue to keep your information safe.
Ace5's security team conducts regular vulnerability assessments and audits. In the event of a security incident, ace5 will notify you as quickly as possible in accordance with applicable legal requirements.
The ace5 website uses cookies. Cookies are small text files stored in your browser that help improve your ace5 experience.
Ace5 fully supports your data rights. To exercise any of the rights listed below, please email ace5 Support.
Ace5 will respond to all rights requests within 30 days. For complex cases, this may be extended by an additional 60 days, but you will be notified in advance.
Ace5 does not retain your data longer than necessary. Retention periods are defined based on the type of data.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial transaction records | 7 years from the transaction date (legal obligation) |
| KYC documents | 5 years after the end of the relationship |
| Technical Logs | Up to 12 months |
| Marketing Preferences | Until consent is withdrawn |
Ace5 is not intended for users under 18. ace5 does not knowingly collect personal data from minors. If it is found that a minor has registered on ace5, their data will be deleted immediately and the account will be terminated.
For any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact the ace5 privacy team.
Ace5 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered email or through a platform announcement. Continued use of ace5 after such changes constitutes acceptance of the updated policy.
Your privacy is fully protected at ace5. Enjoy fast transactions via bKash and Nagad, 24/7 Bangla support, and a gaming experience with the highest level of security.