Please read these Terms & Conditions carefully before using the ace5 platform. All terms relating to accounts, betting, payments, bonuses, and responsible gaming are clearly explained here.
Key highlights of ace5's Terms & Conditions
Welcome to the ace5 platform. These Terms & Conditions constitute a legal agreement between ace5 and its users. By using the ace5 website or app, you are considered to have automatically accepted these Terms & Conditions.
Ace5 is an internationally licensed online gaming and Sports Betting platform. We are committed to providing Bangladeshi users with a safe, transparent, and enjoyable gaming environment. These terms and conditions apply to all services and products offered by ace5.
Ace5 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.
The following conditions must be met to register on ace5. ace5 reserves the right to reject any registration request, particularly where there is any suspicion of a violation.
Minimum age to use the ace5 platform 18 years. Minors are strictly prohibited from creating an account or participating in any form of gaming or betting on ace5. Any false declaration of age will result in immediate account closure and forfeiture of all funds.
Each individual may hold only one account on ace5. If multiple accounts belonging to the same person are found, all of them will be closed. Attempting to claim bonuses through multiple accounts will be treated as fraud against ace5.
Ace5 complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification is mandatory before submitting a withdrawal request or after reaching a specified transaction threshold.
| Document Type | Accepted documents | Purpose |
|---|---|---|
| Proof of identity | National ID, passport, or driving licence | Age and identity verification |
| Proof of address | Utility bill or bank statement (within the last 3 months) | Proof of Residence |
| Payment Verification | Mobile banking screenshot or bank statement | Verifying payment method ownership |
Ace5 cannot process withdrawal requests until KYC verification is complete. All documents are stored securely within ace5's systems and are never shared with third parties.
Depositing at ace5 is simple, fast, and completely secure. You can fund your ace5 account through Bangladesh's most popular mobile banking services.
Withdrawing your winnings from ace5 is straightforward. However, certain conditions must be met before a withdrawal can be processed. ace5 always aims to complete withdrawals as quickly as possible.
Ace5 reserves the right to carry out additional verification on suspicious transactions. Withdrawals may be temporarily placed on hold in such cases.
The following rules apply when placing bets on ace5. ace5 reserves the right to accept or refuse any bet at its discretion.
Every bet on ace5 is accepted at the stated odds. Any bet confirmed before an odds change will remain at the original odds. However, if abnormal odds are displayed due to a technical error, ace5 reserves the right to void those bets.
Ace5 sets maximum win limits for each betting market. These limits vary by sport and market, and ace5 reserves the right to adjust them at any time.
Ace5 offers a variety of bonuses and promotional offers. Each offer carries specific terms, which are detailed on the ace5 promotions page.
The following activities are strictly prohibited on ace5 to maintain a safe and fair environment. Violations may result in account closure and forfeiture of all funds.
Ace5 believes gaming should be purely enjoyable. That's why ace5 provides a range of responsible gaming tools to help you stay in control.
If you feel that gaming is having a negative impact on your life, please reach out to ace5's support team. We can provide the assistance you need and refer you to professional support services.
Ace5 may suspend or terminate an account without prior notice under the following circumstances:
Users may also close their account at any time by contacting ace5 support. Any remaining valid balance will be returned after KYC verification.
If you have a complaint regarding any ace5 decision or transaction, please contact our support team in the first instance. We take all complaints seriously and aim to respond within 7 business days.
Ace5 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of any changes via their registered email or a platform notification before the changes take effect.
Continued use of ace5 after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly. The latest version of ace5's Terms & Conditions is always available at ace5.ws/terms-conditions.
You've read the ace5 Terms & Conditions. Now register and claim your welcome bonus. Fast deposits via bKash and Nagad, 24/7 Bangla support — everything you need, all in one place.